Shipping & Returns

Three ways to get our goods

Local delivery — within 5 miles of the store, $7 flat or free over $100. In-store pickup — always free. National shipping — for our own shelf-stable products. Full delivery details are on the Local Delivery page.

Local delivery

We deliver anything in the store — raw milk, meat, eggs, ferments, bread, skincare, pantry — to any address within 5 miles of 429 McHenry Ave, Modesto.

• Fee: $7 flat per order. Free on orders over $100.
• Minimum: $35 before tax.
• Cutoff: order by 3 PM for that evening's route.
• Arrival: evenings, after 7 PM.
• Days: Monday, Tuesday, Wednesday, Friday, Saturday. No Thursday (farmers market) and no Sunday (store closed).

Cold goods travel in insulated bags with ice packs. You don't need to be home — leave a cooler out and we'll pack it in, the way the milkman always did.

What ships nationally

Our own products ship anywhere in the United States: the Frontier apothecary line, TALO skincare, and Frontier Tallow Co. butters.

What doesn't ship

Raw dairy, fresh and frozen meat, poultry, eggs, ferments, fresh bread and baked goods, and anything refrigerated or frozen. These are local delivery or in-store pickup only — but they are absolutely available to you if you're on our route.

Two reasons we can't ship them. First, federal law (21 CFR 1240.61) prohibits raw milk moving across state lines. Second, cold-chain items need to be held below 45°F continuously, and a cardboard box on a truck in a Central Valley summer is not that. Our own truck, an insulated bag and a five-mile drive is. Bread is the same story for a different reason: it's baked for us the day it's sold, and a loaf that spends three days in a courier box isn't the loaf we'd hand you over the counter.

Rates

• Local delivery: $7 flat, free over $100, within 5 miles.
• Local pickup: free, at 429 McHenry Ave, Modesto. Choose it at checkout and we'll email when it's ready.
• Standard shipping: flat rate, 3–5 business days.
• Free shipping: on orders over $100.

Processing

Orders placed before noon Pacific usually go out the same business day. Everything is made in small batches here, so occasionally something is being poured when you order it. If that will delay you more than two days, we'll email you rather than let you wonder.

Returns

Thirty days on anything unopened and in resalable condition. Email us and we'll send a label.

Opened food, refrigerated and frozen items can't be returned. If something arrives damaged, wrong or missing — shipped or delivered — tell us within 48 hours with a photo and we'll replace it or refund it, your choice, no argument.

Damage in transit

Glass jars travel in this business. We pack carefully. If something breaks anyway, that's on us, not you.