Questions

The standard

What does “clean label” actually mean here?

Every ingredient on the panel is identifiable as food. No industrial seed oils — no canola, soybean, corn, sunflower, safflower or grapeseed, and cold-pressed versions of those don’t get a pass either. No refined sugar or HFCS, no artificial sweeteners, no synthetic preservatives or dyes, and no “natural flavors.” The full rule is on the standard page.

Why won’t you carry a brand I like?

Usually one of three reasons: a seed oil somewhere in the ingredients, a vague flavour or preservative term, or ownership. We don’t stock publicly traded brands or brands whose parent company is Big Food. Ask us and we’ll tell you exactly which gate it failed.

What about cold-pressed sunflower or canola?

Still no. An oil has to clear two tests here: it has to be mechanically pressed rather than solvent-extracted, and it has to do something olive, avocado, coconut, butter or tallow doesn’t already do better. Cold-pressed canola clears the first and fails the second. Gentler extraction changes how the oil was made, not what it is.

Isn’t there camelina in your tallow butters?

Yes — four to eight percent, in four of the five. Cold-pressed, unrefined, never near a solvent, so it clears the first test. It clears the second because it’s one of very few plant oils with meaningful omega-3 that also stays stable, which is exactly what a shelf-stable butter needs and what tallow alone won’t give you. We put it on the label and on the standard page rather than waiting to be asked.

Is everything organic?

No, and we won’t pretend otherwise. Organic certification costs money that small family producers often can’t justify, and some of the best farming we’ve seen is uncertified. Organic is a strong preference and a scoring factor. Clean label and honest sourcing are the hard gates.

Raw dairy

Can you ship raw milk?

No. Federal law prohibits raw milk crossing state lines, and we hold cold-chain items below 45°F right up to the moment you take them. Raw dairy is in-store only.

Is raw milk legal in California?

Yes, for retail sale, when it comes sealed and bottled from a CDFA-permitted California dairy. Ours does. Every container carries the state-required notice.

Ordering

What can I buy online?

Our own products ship nationwide: the Frontier apothecary line, TALO skincare, and the Frontier Tallow Co. butters. Grocery, dairy, meat, eggs and refrigerated goods are listed so you know what we stock, but they’re marked in-store only.

Do you do local pickup?

Yes, and it’s free. Choose it at checkout and collect at 429 McHenry Ave.

Shipping cost?

Flat rate, free over $75.

Returns?

Thirty days on anything unopened. Opened food and refrigerated items are the exception, for reasons we hope are obvious.

Our products

Where are your own products made?

At 429 McHenry Avenue, in small batches. Rendered, whipped and poured here. Nothing is bought in finished and relabelled.

Do your skincare products treat conditions?

They’re cosmetics. They clean, beautify and moisturise, and we describe how they feel and what’s in them. We don’t make claims about treating, healing or preventing anything, because that would be both illegal and dishonest.

Do you sell wholesale?

Talk to us. If you run a store that holds a standard like ours, we’d like to hear from you.